Recover your wallet on a new or lost phone

To get your wallet back on a new phone, import it with its mnemonic phrase, or with its private key if you imported it that way. Your assets are on the blockchain, not on your phone, so they come back with the wallet.

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FxWallet has no cloud backup and can't recover a wallet for you. Without the mnemonic phrase or private key, a wallet on a lost or reset phone can't be restored, and its assets are lost.

Restore a wallet

1. Install FxWallet from an official source. See Download FxWallet and check it's genuine.
2. Tap Import Existing Wallet, then tap Mnemonic Phrase / Private Key.
3. Enter the mnemonic phrase, with a space between the words, or the private key, then tap Next Step. For a private key, also choose the network under Select Chain. Importing a private key needs an internet connection.
4. Set up Face ID, your fingerprint or a passcode to confirm transactions on this phone.

Repeat these steps for each wallet you had. Wallet names don't come back, but you can rename the wallets.

FxWallet then finds the networks and tokens that hold a balance and adds them to your home screen. Very small amounts and tokens without a price are under Me → Assets Discovery instead. If an address isn't the one you had, check every word of your phrase, and their order, against your backup: a wrong word can occasionally restore a different, empty wallet.

Get your other accounts back

A mnemonic phrase restores the wallet's first account. If you had added more accounts, add them again in the same order: go to Me → Wallet Management, select the wallet and tap Add Account. They come back with the same addresses, and FxWallet finds their assets too.

Set up everything else again

Only the wallet comes back. FxWallet keeps these on your phone, so add them again after a new install:

• Watch wallets, and cold and hardware wallets. Connect cold and hardware wallets again; never type their recovery phrase into FxWallet.
• Custom tokens and custom networks.
• Your address book.
• DApp favorites and custom DApps.
• Settings such as currency, language and theme.

Transaction history comes back with the wallet, but your Market Watchlist, price alerts and watched addresses don't: set them up again.

Use your phrase with other wallet apps

Your mnemonic phrase works in other wallet apps too, for example if you can't use FxWallet, and a phrase from another app works in FxWallet. Most networks give the same addresses in apps that follow the common standards:

• EVM networks, such as Ethereum and BNB Chain: the same addresses as in MetaMask. FxWallet's first account is MetaMask's Account 1.
• Solana: the same addresses as in Phantom.
• Bitcoin: FxWallet uses Legacy addresses, which start with 1, so choose Legacy addresses in the other app. Bitcoin at an address that starts with bc1 or 3 doesn't show in FxWallet: send it to your FxWallet address from the app you used before.
• A few networks, such as Toncoin and Algorand, work differently: another app may give different addresses for them, or not accept the phrase.

Check that each address matches before you send anything to it.

If your phone was lost or stolen

Restore your wallet on another phone. If anyone could have seen your mnemonic phrase or private key, for example because it was saved on the lost phone as a photo or a note, move your assets to a new wallet at once. See What to do if your wallet is compromised.

FxWallet can't lock or erase the app from a distance. If someone else may be able to unlock the phone, move your assets to a new wallet as well.